Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your data.
Table of Contents
1. Introduction
At our company, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API management platform and related services.
This policy applies to all users of our services, including website visitors, registered users, and enterprise customers. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
Key Privacy Principles:
- Transparency in data collection and usage
- Data minimization - we only collect what's necessary
- User control over personal information
- Strong security measures to protect your data
- Compliance with international privacy regulations
2. Information We Collect
- • Name and contact information
- • Email address and phone number
- • Account credentials and preferences
- • Payment and billing information
- • Professional information (company, role)
- • IP address and device information
- • Browser type and version
- • Operating system and platform
- • Usage patterns and analytics data
- • API calls and performance metrics
We automatically collect certain information when you interact with our services, including log files, cookies, and usage analytics. This helps us improve our services and provide better user experiences.
3. How We Use Your Information
We use the information we collect for various purposes, always in accordance with this Privacy Policy and applicable laws. Our primary goal is to provide you with excellent service while protecting your privacy.
- Creating and managing your account
- Processing payments and billing
- Providing customer support
- Delivering requested services and features
- Analyzing usage patterns and trends
- Improving service performance
- Developing new features
- Personalizing user experience
Legal Basis for Processing
We process your personal data based on: (1) your consent, (2) performance of our contract with you, (3) compliance with legal obligations, and (4) our legitimate business interests, always ensuring your privacy rights are respected.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances outlined below, always with appropriate safeguards in place.
Service Providers
We share information with trusted third-party service providers who help us operate our business, such as payment processors, cloud hosting providers, and analytics services. These providers are bound by strict confidentiality agreements.
Legal Requirements
We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address evolving threats.
Encryption
AES-256 encryption for data at rest and TLS 1.3 for data in transit
Access Control
Multi-factor authentication and role-based access controls
Monitoring
24/7 security monitoring and regular vulnerability assessments
- • SOC 2 Type II certified
- • ISO 27001 compliant
- • GDPR compliant
- • CCPA compliant
- • Regular penetration testing
- • Annual security audits
6. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. We are committed to honoring these rights and providing you with control over your data.
Right to Access
Request access to your personal data we hold
Right to Rectification
Correct inaccurate or incomplete information
Right to Erasure
Request deletion of your personal data
Right to Restrict Processing
Limit how we use your personal data
Right to Data Portability
Receive your data in a portable format
Right to Object
Object to certain types of processing
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@company.com. We will respond to your request within 30 days and may require verification of your identity to protect your information.
8. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.
If You Are a Parent or Guardian
If you believe your child has provided us with personal information, please contact us immediately at privacy@company.com, and we will take appropriate action to remove that information from our systems.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that all international transfers are conducted with appropriate safeguards in accordance with applicable data protection laws.
- • Standard Contractual Clauses (SCCs)
- • Adequacy decisions by regulatory bodies
- • Binding Corporate Rules (BCRs)
- • Certification schemes and codes of conduct
- • Primary: United States
- • Secondary: European Union
- • Backup: Canada
- • All locations: GDPR compliant
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through email or prominent notices on our platform.
- • Email notifications to registered users
- • Prominent banner on our website
- • In-app notifications
- • 30-day advance notice for material changes
10. Contact Information
If you have any questions about these Terms of Service, please contact us using the information below:
Email Support
legal@company.com
support@company.com
Mailing Address
123 Business Street
Tech City, TC 12345
United States